Everything the system does
One version of the platform, included for every location. Start with the part of the business you are trying to fix.
Everything included, by the part of the business it runs
There is one version of the system. Nothing here is a tier, an upgrade or an add-on.
Website & family app
Your public website
Home, pricing, parties, events, gift cards, team, blog and location pages, edited from the admin.
Installable app
Parents add it to their phone; a repair button fixes a stale app without a support call.
Family accounts
Sign in with Google or email. Children with birthdates, a second guardian for pickup, notification preferences.
Card on file
Parents save a card so staff can charge socks or snacks without asking for it again.
Waivers
Liability, medical and emergency authorization, and membership terms, signed once online with a history.
Promotions on the site
Banner, popup and auto-applied checkout discounts, such as an afternoon special for online bookings.
Contact and inquiry forms
Contact, franchise and job application forms that land in the admin as leads.
Booking & front desk
Timed sessions
2-hour sessions with 15-minute start times, a capacity cap per session and shorter sessions toward close.
Pass types
Staff-supervised and parent-supervised play with first-child and sibling pricing, and a staff-only morning window if you want one.
Hours and overrides
Default weekday hours, date-specific closures, shorter days, last booking time and pass-type blocks.
QR check-in and check-out
Scan the booking, confirm the waiver, check the family in. Walk-ins added at the desk in a few taps.
On-site board
Who is in the building, when each child is due out, add a sibling, add 30 minutes, print name stickers, mark no-shows.
Add 30 minutes from the phone
Parents extend a session and pay from the app without coming to the desk.
Waitlist
Anyone waiting on a full slot is flagged automatically when a booking is cancelled.
Emergency text
One button texts every parent currently on site.
iPad phone line
Answer and place calls from the front desk iPad, with voicemail and a call log.
Child directory
Every child across families, with a one-tap SMS to the parent when a child needs attention.
Parties & events
Online party booking
Package, date and time, children, your info, deposit. Member discount applied, confirmed on payment.
Party packages
Price, length, included kids and extra-child fee, edited in admin and live on the site immediately.
Party admin
Weekend view, blocked dates with reasons, revenue and balance due, waivers signed per party.
Party protection and policies
Optional protection add-on and a full policy and FAQ set on the parties page.
Events
Themed days, ticketed events and free sign-ups with first-child and additional-child pricing.
Memberships, passes & payments
Membership plans
Multiple plans with sibling rates, visits per period, commitments and founding-member pricing locks.
Membership agreement
Legal wording you edit; plan names and prices pulled from pricing so it never drifts.
Visit packs and credits
5- and 10-visit packs that never expire, redeemed automatically at booking or at the desk.
Gift cards
Session bundles or a custom amount, emailed instantly, with a balance check page.
Pricing editor
Change a price and it syncs to Stripe; existing members keep their rate until they resubscribe.
Payments
Online checkout, card on file, cash and a Stripe card reader at the desk, all in one ledger.
Misc purchases
Ring up snacks, socks and add-ons to a family, cash or card on file.
Abandoned checkout recovery
Started-but-unpaid checkouts get an automatic resume link.
Marketing & communication
Email and SMS broadcasts
Campaigns to marketing opt-ins with a test audience, send status and failure counts.
Automatic notifications
Booking confirmation, 24-hour reminder, waiver request, party deposit and balance, membership renewal, each with editable email and SMS text.
Send log and suppressions
See what went out and unblock a contact who bounced.
Leads
Contact and franchise inquiries with status, reply and export, and an alert when one has waited more than a day.
Content
Home banners, blog posts, events, FAQs and a media library.
Back office & reporting
Command center
Today's bookings, children on site now, revenue against last week, supervision ratio, next sessions with live capacity, live activity feed.
Action queue
Bookings pending confirmation, leads waiting, memberships expiring, waivers expiring, slots nearly full.
Analytics
Revenue and bookings by day or week, revenue by payment method, active members and churn, party pipeline, referral attribution, occupancy heatmap by day and hour.
Staff and roles
Owner, admin and staff roles, with a view-as-staff mode so owners see what the desk sees.
Job applications
Applications from the site, tracked alongside leads.
Payment ledger
Every payment with method, status and notes, exportable to CSV, plus manual entries for cash.
Added when you run more than one location
Location picker
Families choose a location on the site and in the app; bookings, parties and events are scoped to it.
Per-location setup
Hours, capacity, pricing, party packages and events set for each location, with shared families and memberships.
Group analytics
One dashboard for the group with a per-location breakdown of revenue, occupancy and members.
Franchise pipeline
Franchise inquiries from the site tracked separately from customer leads.
Card processing runs through Stripe at Stripe's rates. A card reader is optional and quoted with your implementation.
See it run a real weekday
Thirty minutes with someone who has worked the desk. We will book a session as a parent, check the family in, add thirty minutes, ring up socks and read the day off the command center, using your session times and pricing.
Book a walkthrough